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If you have a question, we have the answer.

If you have questions about PRISON CONNECT please fill in the form below.
Please be as specific as possible, so we can answer you appropriately.
Check out our FAQ and TUTORIAL section for quick answer

* We ask you to provide your e-mail address and phone number so that we can locate your account activity in our system, and use the information to better serve you.Your phone number and email will not misused in any way, nor sold to a third party!











We apologize for any inconvenience this might cause you.
We will answer your inquiry within 24 hours of receiving it.

Why do I need a PRISON CONNECT number?

Why do I still need the jail's or prison's current phone provider if I use PRISON CONNECT?

What jails and prisons do you serve?

How do I cancel my service?

What is PRISON CONNECT's relationship with the phone service provider for each jail or prison?

Can PRISON CONNECT save me money if I live near a jail?

What will the inmate have to do to use the new PRISON CONNECT local number to call me?

Do I need any special equipment to use PRISON CONNECT?

Do I have to put money on my account that is through the jail?

I lost my account login. What do I do?

How do I give the inmate the PRISON CONNECT local phone number?

How do I use your website to access account information?



Have a question? WE'LL ANSWER IT!

Choose PRISON CONNECT because:
WE GIVE YOU THE BEST PRICE - GUARANTEED!
WE WILL SAVE YOU MONEY
WE WILL KEEP YOU CONNECTED